Technical Support

For the fastest technical support response we recommend sending an email to

Keep your assigning system open and call 1-888-510-0605 for Technical Support with your assigning system.

Live Technical support is available 7 days a week from 8:00am to 11:45pm EST. We work to make sure that your assigning system is fast and easy to use. We know that time is critical when you have a technical support issue so we try to make ourselves available around the clock to help you whenever you need it. If you have an urgent need outside of our Live hours, please follow our telephone prompts to leave an urgent message. We're here to help!


Trouble with Login ??
     Get your login credentials emailed to you, click here.
     Your login information is encrypted for security and even we cannot read that information. You will need to use the link above to get new information emailed to you.


Internet Browser Requirements...
     Mozilla Firefox 2.0 or newer (RECOMMENDED), Google Chrome 2.0 or newer, Apple Safari 2.0 or newer,
        Opera Browser 9.5 or newer, Internet Explorer 7.0 or newer.
     We currently have no plans to support the embedded AOL Explorer browser (the one that comes with AOL). Internet Explorer 6.0 will no longer be supported after July 13, 2010.


Not receiving Emails ??
     Check your SPAM and Junk Mail folders first. 99% of unreceived emails are caused by intercepted or discarded messages by junk mail filters.
     You will need to add horizonwebref.com and vux.bos.netsolhost.com to your list of trusted email domains as both addresses generate emails from our system.